PRIVACY POLICY



MKI MIYUKI ZOKU takes your privacy very seriously and treats all your personal information with care. This privacy policy sets out how we treat your personal information and what we use it for. This policy applies whether you contact us through our website or through a store, promotion or any other channel.

Information We Collect

Website : when you place an order or set up an account through our website, MKI STORE LTD will collect your name, delivery address, contact details (including email and telephone numbers). We will also keep details of all of your orders. We will collect information about your use of our website. We do not hold your payment card details. Financial transactions take place directly and securely with our payment provider.

Payment confirmation : when you place an order in the online store we receive a notification from our payment provider that an order has been placed. The information we receive is the name of the payment providers account, billing address and contact detail (including email address and phone number).

WE DO NOT COLLECT: Debit/credit card details, all processes of payment are done through a secure third party. We do not collect or store this information anywhere.

Opting into direct marketing : on our website we will ask you whether you want to opt into receiving our newsletter and other marketing communications from us. If you decide to opt in, MKI STORE LTD will record this opt in on your customer.

How we use your information

Website : When you place an order or set up an account through our MKI MIYUKI ZOKU website, we will use your personal data to:

process your orders, communicate with you about your orders, and deliver your products;

update our records and maintain your account with us;

prevent or detect fraud;

ask for feedback on our products, website and services;

conduct market research

Direct marketing : If you have opted in to receive marketing communications from us, we will use your personal data to notify you of MKI MIYUKI ZOKU products, promotions and special offers that may be of interest to you. These notifications will be sent to you online (either by email as a newsletter, or by social media or search engine as banners or adverts).

Customer services : If you contact our customer services representatives, we will use your personal data to investigate and resolve your query.

Disclosing your personal data

We will not disclose your personal information to any third party except as follows:

  1. If you have opted in to receiving marketing communications, we may share your information our third-party service providers who provide email distribution services or with social media companies providing digital marketing services.

  2. We will provide your personal data to our business partners who provide, ordering, logistics, fulfilment, and other services in order to process your orders, deliver your products, and provide customer care.

All of these disclosures would be made under contractual arrangements to ensure confidentiality and carried out in accordance with the requirements of the relevant Data Protection regulations.

We may also use aggregated information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. We may provide such aggregated information to third parties, but these statistics will not include information that can be used to identify any individual.

How long we keep your information

When we obtain your data from orders that data is kept as a point of future reference indefinitely until you have asked it to be removed or you update and change the information.

Cookies

A cookie is a small piece of information sent to your computer, mobile or other device when you visit a website. Cookies are sent by a web server to a web browser, to enable the server to collect information from the browser and recognise your device on future visits.

We use cookies on our site in two ways one of these is necessary as it allows us to store and save the items you put into your basket, this includes your IP address. Along with this we save the email address the user last logged in with to allow you to quickly log back in at any time.

The other ways we use cookies is to improve performance through google analytics which helps us measure how users interact with website content, how they arrive at our website and highlight areas of improvement. These cookies never store personal details you can be identified from.

You can consent to, or block the use of, specific Cookies by activating the relevant settings in your browser

Contact us

If you have any questions or feedback regarding this statement, you can contact us at INFO@MKISTORE.COM


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